1. General questions regarding online poker

All of the online poker sites reviewed on Online-Poker-Index.com offer “play money” games as well as freeroll tournaments where you don’t have to pay a fee or buy-in to participate. Moreover, we recommend that our visitors begin by playing in these free games, regardless of whether they are beginners or experienced players, in order to become accustomed to the software. The online poker software itself is always free to download. Once one has mastered the software and their respective games, then and only then should they move forward and make their first deposit. There is an advantage to playing in freeroll tournaments as opposed to the “play money” games, in that generally there are a variety of different prizes on offer to winning players.

In most countries around the world it absolutely is. That being said, we at Online-Poker-Index.com recommend that you verify the legality of play in your country, state and locality before moving forward. The situation in the U.S. is somewhat unique. Technically, legislation was passed in the U.S. establishing that online poker is not legal and as a result, a number of online poker operators have closed membership to U.S. players. That being said, there are a number of online poker sites that we have reviewed that not only continue to offer membership to U.S. player but are flourishing. A number of online poker sites not only operate openly on the Web but host nationally broadcasted television shows on public television and sponsor numerous live tournaments as well. The legislation has not been enforced in any way, to date, and there is no record of any players having any issues whatsoever with the authorities.

Online poker sites require their members to be at least 18 years of age.

Without a doubt, hands down, the answer to this question is Texas Hold’em. Not only is Texas Hold’em the most popular online poker game, it is certainly the most popular live game as well. If you ever watched poker on television, more likely than not, you were watching No Limit Texas Hold’em.


2. Security related questions about Online Poker

Online poker has gained incredible popularity since its inception a little over 10 years ago. There are countless poker sites hosting many millions of players world wide. Many of the online poker sites are publicly traded companies employing hundreds of people. Through their rakes, tournament fees and by virtue of the fact that they hold many millions of dollars of their members’ money, poker sites make such enormous sums of money that they have absolutely no incentive to cheat their customers. When it comes to financial transactions, poker sites use the most advanced 128-bit encryption which is also used by online banks and retailers such as EBay and iTunes. We guarantee that all of the sites reviewed and recommended by Online-Poker-Index.com maintain the highest levels of security in the industry.

All reputable online poker sites have state licenses. Typically, these licenses are issued by the governments of Kahnawake (Canada), Malta, the Isle of Man, Gibraltar and Antigua & Barbados. There are a number of regulatory authorities that specialize in overseeing security on online poker sites including the e-Commerce Online Gaming Regulation and Assurance (e-COGRA), the Interactive Gaming council (IGC) and the European Gaming & Betting Association (EGBA).

Online poker sites utilize 128-bit SSL encryption technology to safeguard their members’ private information. This is the most advanced encryption technology available and the same that is used by the world’s largest banks and online retailers.

Online poker sites understand that there may be times when a player’s internet connection might be disrupted. This is taken into consideration when determining the allotted time a player has when making a decision. In certain cases, poker sites may allow for more time when a player experiences a disconnection. As there are other players involved in the games, there is of course a limit to how much time a poker site will grant a disconnected player. If one’s connection is not reestablished before the allotted time runs out, the hand will be automatically folded by the system. In addition, all hands following will be automatically folded by the system until the player’s connection is reestablished. In short, you might want to avoid playing online poker if you are hiking in the bush.

Regrettably, the answer is yes. Poker is a game and, as such, should be played strictly for fun and entertainment and in moderation. There are certain guidelines that one should follow whenever participating in wager games: set a limit, never gamble more than a fraction of your disposable income, never chase your losses and never ever play when you are impaired (whether you be tired, drunk, depressed of under the influence of alcohol or any other drug). Should you think that your online gaming is becoming a problem, we wholeheartedly encourage you to contact an organization such as www.gamblersanonymous.org and seek help.


3. Questions about registering a player account

Installation of online poker software is easy and effortless. Simply click the download button located at the bottom of any one of our review pages and follow the simple prompts, or visit the homepage of the poker room of your choice and follow the simple download instructions. Usually everything is done for you and you only have to choose in which folder on your computer you want to install the poker software.

Yes. Many online poker sites offer a Flash version of their software which will allow you to play directly from your browser without installing the poker software onto your computer.

Yes. Many of the online poker sites offer Mac compatible versions of their software. Mac users can play on any poker site that offers a flash/java software version which does not need to be downloaded.

No. Online poker sites will contact you when you wish to withdraw winnings and require that you confirm your identity with your driver’s license, passport or other form of identification. This is the only way that the casino can protect itself against fraud and money laundering.

No. You may only register one player account per online poker site. Opening multiple accounts at an online poker site is in violation of the Terms and Conditions of the sites and will result in the online poker site branding you a fraudulent player. If that happens, it is possible that the site will block your account and may even confiscate your profits in some extreme cases.

There are a wide variety of methods you may use to both make deposits to and withdrawals from online poker sites including credit cards, e-wallets and of course bank transfer. For a detailed list of the different methods, as well as the advantages and disadvantages of each one, please refer to our Payment Methods page.


4. Questions about online poker bonuses

Online poker sites offer bonuses in order to attract new players to their site. Generally, online poker sites will match a new player’s deposit with a 100% bonus up to a certain amount. For example, if you are entitled to a bonus of 100% up to $100 and your first deposit is $100, the online poker site will add an additional $100 to your account.

Online poker sites do not simply deposit money into your account when you register. If that were the case, they would go bankrupt within a very short timeframe. They will slowly release the bonus money into your account over time, as determined by the amount of rake they earn from you, or tournament entry fees that you pay. Always check the bonus terms and conditions before registering, in order to prevent any disappointment.

Yes. For existing players, online poker sites offer reload bonuses and VIP programs which reward frequent play. Reload bonuses and VIP programs can earn players significant value in cash, merchandise and a wide variety of prizes.